Breaking down complex business processes and redesigning them to bring more value …

Driving better customer experiences in any channel or business process….

Creating a better customer experience wherever, whenever, and however….

INDUSTRIES WE SERVE

  • 1. BANKING AND FINANCIAL

    Breaking down complex business processes and redesigning them to bring more value than ever before.

  • 2.TRAVEL AND HOSPITALITY

    Creating a better customer experience wherever, whenever, and however.

  • 3. SOFTWARE AND TECH

    Driving better customer experiences in any channel or business process.

OUR APPROACH

ITERATE DESIGN

We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results…

VALIDATE DEVELOPMENT

This is where we bring the design vision to life uncovering and alleviating stumbling blocks that could interfere with successful implementation.

OPTIMIZE DELIVER

Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere.

ELECTRONIC PAYMENT SOLUTIONS

We have developed a range of innovative and effective Banking Managment Solutions to revolutionise the way your bank deals with day to day customer transactions. From Switch solutions to Card and POS services, we provide the answer to all of your transaction challenges.

CUSTOMER SERVICE

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the guest”.

AIRPORT MANAGEMENT SOLUTIONS AND SUPPORT

We offer onsite support for airport management systems.
• Flight Information Display Systems (FIDS)
• Common Use Passenger Processing Systems (CUPPS)
• Self Check-In Kiosks

ATM SUPPORT

We are able to support various ATM models with a full team of certified engineers and extensive experience in different ATM models guaranteeing maximum uptimes and quality services to our clients. Our timely ATM Suport services provide a basis for enhancing customer experience in the retail finance market

POWER MANAGEMENT SOLUTIONS

PMS Power provides a full line of UPS systems, power protection, and power quality solutions to bring you the best power protection solution possible..

PAYMENT CARDS

Payment cards with magstrip, chip or both and NFC that are fully EMVCo certified. Our clients are using us to make accessibility to retail finances easy

RETAIL POS

Retail POS for FMCG clients like; Retail Merchants: Fuel outlets, Supermarkets Hospitality: Hotels, Restaurants.Include support and consumables

QUEUE MANAGEMENT SYSTEMS

Queue management systems that create efficiency in clients management of delivery of services and get actionable feedback.

ENTERPRISE MANAGEMENT SOLUTIONS (HARDWARE, SOFTWARE)

• Servers and Storage
• Personal Computing
• Thin Client Computing

SOFTWARE

We have a range of solutions that are scalable to suit your business needs making them versatile and multi-purpose.